Terms & Conditions

  1. Ensure the provided bank account details are accurate as errors will not be the responsibility of MDS.
  2. Customers must take utmost care of the product(s) while they are in their possession.
  3. Please check the size guide before placing an order.
  4. The colour of products may vary according to the customer’s screen resolution.
  5. If payment is made through third-party platforms and you have not received any updates regarding payment or cashback, please contact the respective payment platform. MDS is not responsible for such scenarios.
  6. For prepaid orders, if you receive a delivery confirmation via SMS or email but have not received the products, please contact us within 48 hours.

Defective/Damaged Product(s) or Parcel

  1. If you receive a damaged/defective/used/tags missing/wrong product(s), please contact our support team within 48 hours with photos or open/unpacking video. We will arrange for a new product to be sent to you at no additional charge.
  2. If you receive a torn/damaged/empty parcel, please do not accept it. If you receive any unrelated product(s) or an empty parcel, you are requested to raise a query within 48 hours of delivery. We strongly recommend recording a video while you open/unpack your order, keeping all stickers/labels intact.
  3. If you have any further inquiries or questions, please do not hesitate to contact us. Thank you for shopping with MDS.

ALL TERMS AND CONDITION IS FOR ONLINE STORE PURPOSE ONLY.